Having a trusted team member leave your startup is never easy, but it doesn't have to be business crippling.
With Yahoo's recent acquisition of Tumblr, the micro-blogging site
lost a key employee -- its fifth hire and creative director Jacob Bijan.
The many employees who have left gaming company Zynga has been well
documented in the media. And with engineers in short supply and high
demand, poaching at major tech companies occurs on a regular basis.
So if -- or better yet when -- it happens to you, don't be
surprised. Just remember to keep your cool and follow these steps to
ensure a positive parting
1. Understand their perspective.
Even if your startup is trucking along, seeing traction and has big
plans to raise a round of funding, a larger company can swoop in and nab
one of your employees for a much larger paycheck. Consider the example
of Facebook. At the tech behemoth, if a coder gets an offer he almost
have no choice but to accept it (if it makes you feel better it has
been reported Google has offered its employees millions to not leave for the social network).
While being priced out by a larger company is a potential scenario,
there are numerous other reasons for someone wanting to jump ship.
Understanding their reasons could be a turning point for you or your
company. If you feel comfortable, ask them to give it to you straight.
If not, ask them to write out their reasons for leaving. If they deserve
a recommendation, give it to them.
2. Sever gracefully.
If you're parting on good terms, make their last day a reason to
celebrate their time with your startup, such as serving an ice cream
cake during lunch or a trip to the local watering hole. If the employee
is leaving on not-so-great terms, provide a note expressing your regret
that it didn't work out and thank them for their contribution.
After they've given you their two-weeks' notice, it is not your job
to announce their decision to all of your team (not including HR and
other hiring managers). Give your employee space and let them look back
on their time with your company fondly.
3. Headhunt.
Don't put off the hiring process. Get it done and get your replacement
trained as soon as possible. You should first figure out if anyone on
your team can step into the former employee's shoes. If not, ask your
peers and employees for recommendations, while also posting the position
opening on job sites.
Once you narrow down potential candidates, make sure they'd fit in
with your startup culture. Ask yourself if they are someone you'd be
able to spend countless hours with during a crunch-time weekend.
4. Keep in touch.
Once the employee has left, don't be a stranger. Forgetting that someone
exists is generally not the best course of action. Even if you aren't
happy with the departure, rage cools, feelings mend and you may come to
realize it was for the best. Keep their email in your contacts and wait
awhile before asking for an update on their life. By being nice, people
are more willing to throw business, partnerships and other networking
opportunities your way
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